HireRight Customer Service

HireRight, At Your Service

Have Questions? Contact Our Customer Service Team

If you need advice or assistance to get the most out of your HireRight candidate screening services, our customer service team is available around the globe. Our APAC offices are open Monday to Friday, 9am to 6pm (HKST or GMT +8). If you're working outside of these hours, please call one of our local offices on the numbers below.

Alternatively, email our customer support team at: customerserviceapac@hireright.com (current Enterprise clients).

Documentation can be emailed to: .(JavaScript must be enabled to view this email address)

EVS clients can email: .(JavaScript must be enabled to view this email address)

NOTE: Our customer service team can only handle queries from existing clients. If you're looking for information before you sign up, please contact our sales team.

 

Asia & Pacific Rim Phone Numbers
Australia 1800 214 382 or 0011 800 0805 5555
China - North 10800 7142230 or 4001200871
China - South 10800 1402255 or 4001200871
Hong Kong 8009 06283
India 000 800 852 3035 or 000 800 001 6764
Indonesia 00780 3085 20042
Macau 001 866 521 6995
Japan 0120 992 082
Korea (South Korea) 798 1420 31546 or 00798 85238054
Malaysia 1800 818 441 or 1800 818 024
New Zealand 800 880 591
Philippines 1800 1853 0046
Singapore 800 101 3600 or 800 852 6089 or 001 800 0805 5555
Taiwan 0809 089 213 or 00 800 0805 5555
Thailand 001800 852 4119
Vietnam 12032122
   
Europe, Middle East and Africa 0800 640 6400
   
Americas Phone Numbers
United States 866-521-6995
Argentina 0800-333-0767
Brazil 0021 800 0805-5555
Canada 866-521-6995
Colombia 009 800 0805 5555
Chile (ITFS Only) 001 (230) 020 0938
Grenada 011 (800) 0805-5555
Mexico (ITFS Only) 001-877-770-6112
North America 866-521-6995
Peru 00 (800) 0805 5555
Uruguay 00 (800) 0805-5555
   
Fax Fax Number
Australia 1800-613-071
Canada 1-877-797-3441
India 000-800-1003908
Japan 0066-33-821549
Malaysia 1800-81-5564
Mexico 001-888-216-8403
North China (Netcom) 10800-713-1574
South China (Netcom) 10800-713-1576
Philippines 1-800-1-116-1060
United Kingdom 0808-234-9430
United States 1-877-797-3441