Staffing/Employment Case Study

Challenge: Sluggish turnaround times and substandard customer service caused a large staffing company to re-evaluate its pre-employment screening processes. In many cases, the company’s former vendor would attempt to call one number one time - if the line was disconnected, that’s where the search ended.

Solution: The company was delighted to find that HireRight views itself as an extension of the customer - a true partner. In the area of employment verification, HireRight conducts extensive phone and follow-up work to ensure that employee verification is complete, accurate and reliable.

Bottom Line: As a provider of employees to other companies, this staffing firm has achieved renewed peace of mind through its partnership with HireRight. It now knows, based on the breadth of HireRight’s efforts, that the employees it sends out into the workplace will represent the firm in a manner befitting its sterling reputation.