Paperless Chain-of-Custody for Drug Testing

HireRight’s eCOC solution helps to eliminate the errors commonly associated with paper drug testing forms and improve the program management process. Paper forms are eliminated with eCOC.

Recruiters can:

  • Invite their candidates to complete the drug testing registration or complete the registration themselves 
  • Approve the deadline extension request online - without calling customer service
  • View updated test status online

Candidates can:

  • Select the most convenient nearby clinic
  • Change their preferred clinic online
  • Request a testing deadline extension
Key Benefits
  • Automates the testing process
  • Improves efficiency and turnaround
  • Eliminates paper form management

HireRight Electronic Chain-of-Custody (eCOC)

Traditional drug testing requires an employer to provide the candidate with a paper chain-of-custody form linked to a specific laboratory. HireRight's eCOC delivers immediate, automated registration to your choice of clinics and testing labs. The eCOC process reduces the number of errors and legibility issues, as well as eliminates the need to inventory paper testing forms. 

  • HireRight manages the entire process, saving you valuable time and expense
  • Online registration minimizes errors and improves turn-around time
  • Applicant/employee does not need to bring a chain-of-custody form to clinic
  • National coverage with consolidated eCOC laboratory networks

Key Features

  • Email notification upon test completion
  • Notification sent if applicant/employee failed to take test within designated timeframe
  • Keeps track of the status of the testing process from order creation until completion
  • Multiple test panel options available
  • Consoldiated ordering and invoicing for eCOC drug tests with background screening services

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