HireRight Press Releases

Resume discrepancies in decline as APAC businesses up their efforts to screen candidates

Study by background screening provider HireRight casts spotlight on screening trends across the region

SINGAPORE, MAY 16, 2019 – Background screening is on the rise across Asia Pacific (APAC), according to findings from HireRight. The study, which included an audit and analysis of checks conducted by the organisation across APAC in 2017 compared to 2018, noted a significant 17.7% increase in the total number of screenings completed year-on-year. These encompassed criminal, employment, education, credit, and professional license checks among others. Employment screenings in particular saw the strongest growth, increasing by 20.1% in the same time frame.

Despite an increase in the number of background checks conducted, the study also revealed that APAC candidate discrepancy rates – marked when the information provided by a candidate does not match records – have improved modestly from 16.0% in 2017 to 15.1% in 2018.

Of course, the landscape varied from country-to-country. Delving deeper into the findings, HireRight provided a breakdown for some of the most notable markets with the biggest shifts in checks and discrepancies:

AUSTRALIA

Australia recorded an overall discrepancy rate of 19.5% in 2018 – marking a slight improvement from 20.4% in 2017, but still higher than the 2018 regional average. Interestingly, Australia was found to have the highest criminal discrepancy rates in the region at 1.3% in 2018 (1.9% in 2017), while all other markets’ rates were negligible.

HONG KONG

2018 proved a good year for Hong Kong with the country’s overall discrepancy rate falling more than four percentage points from 21.4% in 2017, to 17.0% in 2018. Employment checks were the most common form of screening across both years. That said, it was educational discrepancies that dominated, with Hong Kong noting unusually high rates of inaccuracy. One in five (20.8%) education screenings marked a discrepancy in 2018 (25.8% in 2017), compared to a regional average of 9.4%.

INDIA

India boasted the lowest discrepancy rates across all of APAC, standing overall at 12.5% in 2018. Educational and employment discrepancies remained relatively consistent despite the notable year-on-year increase in the number of checks conducted in these two areas, though these were still low compared to the wider region. Overall, criminal, educational and employment checks proved the most common type of background checks in India, with the three checks making up over 90% of all checks run in the country.

SINGAPORE

Singapore’s overall discrepancy rate stood at 18.3% in 2018 – down from 20.1% the year before. Employment checks were found to be the most common type of check, growing by 24.1% from 2017 to 2018. Meanwhile, employment discrepancies fell by 2.5%.

However, the most significant shift was in credit. As Singapore continues to position itself as a leading financial centre for the region, it is perhaps unsurprising to see that credit checks increased by 8.7% year-on-year. That said, credit discrepancies too rose dramatically from 0.6% in 2017 to 2.8% in 2018 – one of the only examples of an increase in inaccuracies from across APAC.

Commenting on the findings, APAC General Manager at HireRight, Ko Hui Yen said: “It’s reassuring to see that the tides of change continue to sweep through the region, placing background screening at the top of the hiring agenda. And we’re collectively reaping the rewards, with inaccuracies becoming less and less frequent.”

“However, we must be wary of resting on our laurels. As recent high-profile cases of resume and CV fraud such as Mikhy Farrera Brochez demonstrate, or indeed as our study reveals on a market-by-market basis, there is always room to improve processes and better prepare for risk. Background screening should never be considered as a simple tick-box exercise, but as a strategic business need, ensuring that organisations engender a culture of safety and security to protect not only their reputations, but their people.”

For further information on the discrepancy rates for APAC, please refer to the 2017-2018 APAC Candidate Discrepancy Infographic.

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalised services, and proprietary technology, we ensure the best candidate experience possible. NAPBS accredited and based in Irvine, CA, we offer expertise from our regional centres across 200 countries and territories in The Americas, Europe, Asia and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organisations worldwide.

Learn more at www.HireRight.com/apac.