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Hiring Managers Focus on Employee Experiences as Confidence Takes Hold in APAC

HireRight’s 2018 APAC Employment Screening Benchmark Report reveals bullish hiring forecasts for the region in 2018. Positive hiring outlook overcast by risk as three quarters of APAC employers face candidate qualification discrepancies.

SINGAPORE, April 17, 2018 – Over a third (35%) of companies across the Asia Pacific region are expecting their workforce to grow by an incredible 6% or more this year, according to the latest APAC Employment Screening Benchmark Report from HireRight, a leading provider of global background checks.

The annual report, which is the largest and most comprehensive survey of its kind in the industry, polled more than 6,000 Human Resources professionals this year, including over 450 in APAC. It revealed that overall, 77% of organisations in the region were looking to bolster their teams with increased hiring. Interestingly, the survey also revealed a significant decrease in organisational dependency on contingent workers compared to the previous report’s findings – almost half (47%) of companies had less than 10% of their workforce made up of non-employees. This suggests that planned recruitment drives in 2018 may focus on permanent positions.

With confidence running high, it’s perhaps no surprise that HR managers are prioritising employee experiences in 2018 to ensure they can retain the best talent. Almost half (49%) of APAC employers surveyed indicated a desire to create a positive corporate culture, an increase of 10% from 2017. Forty six percent of respondents are focused on improving employee training programmes, a 4% gain, and 48% on developing leaders within their organisations, also up 10% from the previous year.

The report also hightlights a renewed focus on candidate experience, with 39% of organisations indicating that they were planning to improve the candidate journey holistically from application through to onboarding – a significant increase from 26% in 2017.

However, with ambitious growth comes increased risk. According to the 2018 Report, three quarters (74%) of APAC employers have uncovered issues with job candidates through background screening that would have otherwise gone unnoticed by their organisation. This represents a 4% increase from last year. The most common discrepancies were found in previous employment records (74%), educational credentials (48%), and criminal histories (33%).

“Amid the positive hiring outlook for the year ahead, enhancing the employee experience continues to be a key focus for HR professionals in APAC. From the candidate journey, to onboarding and employee management, organisations are recognizing that they have to put people at the centre of everything they do,” said Steve Girdler, Managing Director of EMEA and APAC at HireRight.

“Background screening can play an essential – and perhaps often overlooked – role in augmenting an organisation’s candidate and employee experience. On one hand, ensuring a seamless and convenient screening experience will help position brands positively in the eyes of potential hires. At the same time, a robust and consistent approach to screening and re-screening for existing employees – regardless of seniority or nationality – will help build a safer and fairer working environment for all.”

The 2018 benchmark report also exposed several key trends:

  • A continued lack of consistency in screening standards for senior executives.
    • Over a third (37%) of respondents admitted that their organisation had different standards of screening for executives.
    • 34% also said senior-level candidates had to go through fewer tests and interviews as compared to entry level hires.
  • The gap in international screening of candidates.
    • Only 41% of organisations in the region conduct checks on international hires – down from 48% the year before.
    • This could be due to the pain points faced by HR departments in screening candidates outside of their home country with a third (33%) citing difficulties in sourcing information, and 30% perplexed by different country regulations around screening.
  • Re-screening existing employees is gaining traction across APAC.
    • 56% of organisations conducted some form of re-screening post-hire in 2017, compared to 43% the previous year.
    • Employees who were promoted or changing roles represented the largest group (37%), while there was also a significant increase in organisations screening contingent and contract workers (21%) – up from only 9% in 2017.


About HireRight

HireRight delivers global background checks, including employment and education verification services, through an innovative platform to help companies hire the right candidates, so they can grow successfully, and efficiently—no matter their size or where they operate. HireRight offers extensive screening solutions that can be tailored to the unique needs of the organization, giving employers additional peace of mind about their people and vetting processes. HireRight’s platform can be integrated with existing HR platforms, making it easy to use and giving candidates the best possible experience.

HireRight is headquartered in Irvine, CA, with offices across the globe, including regional headquarters in London and Singapore. Learn more at www.HireRight.com/apac.