Are there any file/size limitations for documents being sent to HireRight?
Yes, our system does have some limitations. HireRight cannot:
- Accommodate files larger than 20 MB; if documentation exceeds this size, the documents may need to be split into two or more transactions;
- Convert or open "zipped" file;
- Convert or open "password protected" documents/files;
- Convert or open corrupted files/documents; convert or open unknown file extensions;
- Convert or open any document utilizing a link to another site or file.