Are there any file/size limitations for documents being sent to HireRight?

Yes, our system does have some limitations. HireRight cannot:

  • HireRight does not recommend emailing in documentation that was taken by a mobile device as there can be picture degradation; HireRight recommends to upload this documentation directly to your report.

  • Accommodate files larger than 20 MB; if documentation exceeds this size, the documents may need to be split into two or more transactions;

    • Convert or open "zipped" file;
    • Convert or open "password protected" documents/files;
    • Convert or open corrupted files/documents; convert or open unknown file extensions;
    • Convert or open any document utilizing a link to another site or file.