Employers Focused on the Candidate Experience and Time to Hire, New Report Finds

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Positive candidate experience

Employers responding to HireRight’s 2013 Employment Screening Benchmarking Report survey reported that speed remains a central challenge for them in their background screening programs.

With organizations still struggling with talent acquisition and retention, more are focusing on the applicant experience as one avenue to help ensure the next great candidate becomes the next great employee.

This year’s data reveal that 71% of employers have taken steps over the previous year to improve the candidate experience. For organizations that employ more than 500 people, this statistic was even more marked, at 84%.

job candidate experience

Source: HireRight 2013 Employment Screening Benchmarking Report

Employers’ concern with the applicant experience has likely not only grown in response to talent acquisition issues, but also to the astronomical ascent of social media.

Organizations are realizing that candidates can be vocal advocates or detractors of their brand, reaching out to vast online networks with stories of a positive or negative experience.

These shared experiences can not only influence the organization’s employment brand, but also perception of the overall organization.

Any member of that applicant’s social network represents a potential customer, employee or business partner.

It is no wonder, therefore, that improving overall time to hire is a crucial concern for today’s organizations—after all, no attractive applicant wants to be kept waiting a long time while a potential employer finalizes a background check, discusses other possible candidates with the hiring manager, or generally drags its feet on a hiring decision.

For the second year in a row, “getting timely screening results” and “reducing overall time to hire” were the top two most cited screening challenges, at 46% and 44%, respectively. This is consistent with 2012 data, in which these two challenges were named by 45% and 43% of respondents, respectively.

The Importance of Applicant Experience in Talent Acquisition
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HireRight is a leading provider of on-demand employment background checks, drug and health screening, and electronic Form I-9 and E-Verify solutions that help employers automate, manage and control background screening and related programs.

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