How to Improve Your Onboarding Process

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You’ve found the best candidate, they passed their screening and they’ve accepted the job, great! But your work doesn’t stop there. Now it’s all about the onboarding process, and making sure their first day is one to remember. As The Forum of In House Recruiters point out, first impressions count, and your onboarding strategy may be impacting employee retention more than you realise.

So how can you make sure your newest employees feel welcome from their first minute? We’ve outlined some best practice tips to help you improve your process and make your new staff feel welcome.

  1. Start before they start

Their first day doesn’t have to be the start of the onboarding process. Consider what can be completed ahead of time – emergency contact forms, payroll forms – as well as information they will need to know before they start, such as dress code, HR policies (like sickness and holiday), what time to arrive and where they need to go – and anything else to make their first day as smooth as possible.

  1. Make day one special

Get a ‘Welcome’ card signed by the department ready and waiting for them, and make sure ID badges, office supplies, and computers are all ready for them.

  1. Explain your company’s computer network

Your internal filing system may make sense to you and your staff, but it may not be that easy for somebody new. Be sure to show them where to find their materials on the network, where the closest printers are, and any security codes that may be necessary. And don’t forget to show them your phone system and provide internal numbers if required.

  1. Don’t forget their training

Whether it’s in-person or virtual, make sure to give your new employee their training schedule, explain what the courses are and what is expected of them. The more information you can give them, the more prepared they will feel.

  1. Get feedback

The best way to keep improving is to ask people how. Once they have completed the onboarding process, get feedback as to what was good, what was bad, and what you could do better.


For more tips, download our infographic and make sure your onboarding process is as good as it can possibly be.


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HireRight is here to help guide you through the biggest screening challenges so you can focus on what’s important to you; attracting top talent. HireRight provides employment background screening services to organisations of any size, in every industry, and nearly anywhere.

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