HireRight Customer Service

HireRight, At Your Service

Have Questions? Contact Our Customer Service Team

If you need advice or assistance to get the most out of your HireRight candidate screening services, our customer service team is available around the globe. Our hours of operation are Monday from 1:00am BST - Saturday 3:00am BST (Monday 12:00am GMT to Saturday 2:00am GMT). If you're working outside of these hours, please call one of our local offices on the numbers below:

Alternatively, contact our customer support team via email: clientservices@hireright.com.

NOTE: Our customer service team can only handle queries from existing clients. If you're looking for information before you sign up, please contact our sales team.

 

Europe, Middle East and Africa Phone Numbers
United Kingdom 0800 640 6400
Rest of Europe, Middle East and Africa +44 (0)1273 760 726
   
Asia & Pacific Rim Phone Numbers
Australia 1800 214 382 or 0011 800 0805 5555
China - North 00 10800 7142230 or 4001200871
China - South 00 10800 1402255 or 4001200871
Hong Kong 001 8009 06283
India 000 800 852 3035 or 000 800 001 6764
Macau 00 866 521 6995
Japan 001 0120 992 082
Korea (South Korea) 798 1420 31546 or 00798 85238054
Malaysia 00 1800 818 441 or 1800 818 024
New Zealand 00 800 880 591
Philippines 1 866 521 6995
Singapore 800 101 3600 or 800 852 6089 or 001 800 0805 5555
Taiwan 0809 089 213 or 00 800 0805 5555
Thailand 001800 852 4119
Vietnam 12032122
   
Americas Phone Numbers
United States 866-521-6995
Argentina 00 800-800-9849
Brazil 0800 021 3545
Canada 866-521-6995
Chile 001-230-020-0213 Entel
Colombia 009 1-800-518-5156
Costa Rica 0800-015-0715 (mobile)
50-0800-015-0715 (landline)
Dominican Republic 1 800 203 9699
Grenada 011 (800) 0805-5555
Mexico 01 800 062 4247
Panama 800-203-3945
Peru 00 (800) 0805 5555
Uruguay 00 (800) 0805-5555
   
Fax Fax Number
Australia 1800-613-071
Canada 1-877-797-3441
India 000-800-1003908
Indonesia 00780 3085 20042
Japan 001 0120 992 082
Malaysia 00 1800 818 441 or 1800 818 024
Mexico 001-888-216-8403
North China (Netcom) 00 10800-713-1574
South China (Netcom) 00 10800-713-1576
Philippines 00 1800 1853 0046
United Kingdom 0808-234-9430
United States 1-877-797-3441