HireRight, At Your Service
If you need advice or assistance to get the most out of your HireRight candidate screening services, our customer service team is available around the globe. Our hours of operation are Monday from 1:00am BST - Saturday 3:00am BST (Monday 12:00am GMT to Saturday 2:00am GMT). If you're working outside of these hours, please call one of our local offices on the numbers below:
Alternatively, contact our customer support team via email: clientserviceemea@hireright.com.
NOTE: Our customer service team can only handle queries from existing clients. If you're looking for information before you sign up, please contact our sales team.
| Europe, Middle East and Africa | Phone Numbers |
| United Kingdom | 0808 196 2039 |
| From rest of Europe, Middle East and Africa | +44 808 196 2039 |
| Asia & Pacific Rim | Phone Numbers |
| Australia | +1800314584 |
| China | 864008424212 |
| Hong Kong | 800931089 |
| India | 0008000402924 |
| Indonesia | 0018030160238 |
| Japan | +818001700055 |
| South Korea | +82808220246 |
| Malaysia | 1800819458 |
| New Zealand | +64800003857 |
| Philippines | 180011102716 |
| Singapore | 8001013997 |
| Taiwan | (886)00801852051 |
| Thailand | 1800012940 |
| Vietnam | 1800400244 |
| Americas | Phone Numbers |
| United States | 866-521-6995 |
| Argentina | 00 800-800-9849 |
| Brazil | 0800 021 3545 |
| Canada | 866-521-6995 |
| Chile | 001-230-020-0213 Entel |
| Colombia | 009 1-800-518-5156 |
| Costa Rica | 0800-015-0715 (mobile) 50-0800-015-0715 (landline) |
| Dominican Republic | 1 800 203 9699 |
| Grenada | 011 (800) 0805-5555 |
| Mexico | 01 800 062 4247 |
| Panama | 800-203-3945 |
| Peru | 00 (800) 0805 5555 |
| Uruguay | 00 (800) 0805-5555 |
| Fax | Fax Number |
| Australia | 1800-613-071 |
| Canada | 1-877-797-3441 |
| India | 000-800-1003908 |
| Indonesia | 00780 3085 20042 |
| Japan | 001 0120 992 082 |
| Malaysia | 00 1800 818 441 or 1800 818 024 |
| Mexico | 001-888-216-8403 |
| North China (Netcom) | 00 10800-713-1574 |
| South China (Netcom) | 00 10800-713-1576 |
| Philippines | 00 1800 1853 0046 |
| United Kingdom | 0808 196 2039 |
| United States | 1-877-797-3441 |