HireRight Customer Service

HireRight, At Your Service

Have Questions? Contact Our Customer Service Team

If you need advice or assistance to get the most out of your HireRight candidate screening services, our customer service team is available around the globe. Our hours of operation are Monday from 1:00am BST - Saturday 3:00am BST (Monday 12:00am GMT to Saturday 2:00am GMT). If you're working outside of these hours, please call one of our local offices on the numbers below:

Alternatively, contact our customer support team via email: clientserviceemea@hireright.com.

NOTE: Our customer service team can only handle queries from existing clients. If you're looking for information before you sign up, please contact our sales team.

 

Europe, Middle East and Africa Phone Numbers
United Kingdom 0808 196 2039
From rest of Europe, Middle East and Africa +44 808 196 2039
   
Asia & Pacific Rim Phone Numbers
Australia +1800314584
China 864008424212
Hong Kong 800931089
India 0008000402924
Indonesia 0018030160238
Japan +818001700055
South Korea +82808220246
Malaysia 1800819458
New Zealand +64800003857
Philippines 180011102716
Singapore 8001013997
Taiwan (886)00801852051
Thailand 1800012940
Vietnam 1800400244
   
Americas Phone Numbers
United States 866-521-6995
Argentina 00 800-800-9849
Brazil 0800 021 3545
Canada 866-521-6995
Chile 001-230-020-0213 Entel
Colombia 009 1-800-518-5156
Costa Rica 0800-015-0715 (mobile)
50-0800-015-0715 (landline)
Dominican Republic 1 800 203 9699
Grenada 011 (800) 0805-5555
Mexico 01 800 062 4247
Panama 800-203-3945
Peru 00 (800) 0805 5555
Uruguay 00 (800) 0805-5555
   
Fax Fax Number
Australia 1800-613-071
Canada 1-877-797-3441
India 000-800-1003908
Indonesia 00780 3085 20042
Japan 001 0120 992 082
Malaysia 00 1800 818 441 or 1800 818 024
Mexico 001-888-216-8403
North China (Netcom) 00 10800-713-1574
South China (Netcom) 00 10800-713-1576
Philippines 00 1800 1853 0046
United Kingdom 0808 196 2039
United States 1-877-797-3441