If you need advice or assistance to get the most out of your HireRight candidate screening services, our customer service team is available around the globe. Our hours of operation are Monday from 1:00am BST - Saturday 3:00am BST (Monday 12:00am GMT to Saturday 2:00am GMT). If you're working outside of these hours, please call one of our local offices on the numbers below:
Alternatively, contact our customer support team via email: clientservices@hireright.com.
NOTE: Our customer service team can only handle queries from existing clients. If you're looking for information before you sign up, please contact our sales team.
| Europe, Middle East and Africa | Phone Numbers |
| United Kingdom | 0800 640 6400 |
| Rest of Europe, Middle East and Africa | +44 (0)1273 760 726 |
| Asia & Pacific Rim | Phone Numbers |
| Australia | 1800 214 382 or 0011 800 0805 5555 |
| China - North | 4001200871 |
| China - South | 4001200871 |
| Hong Kong | 001 8009 06283 |
| India | 000 800 852 3035 or 000 800 001 6764 |
| Macau | 00 866 521 6995 |
| Japan | 0077 0120 992 082 or 0120 992 082 |
| Korea (South Korea) | 798 1420 31546 or 00798 85238054 |
| Malaysia | 00 1800 818 441 or 1800 818 024 |
| New Zealand | 0 800 880 591 |
| Philippines | 1 866 521 6995 |
| Singapore | 800 101 3600 or 800 852 6089 or 001 800 0805 5555 |
| Taiwan | 0809 089 213 or 00 800 0805 5555 |
| Thailand | 001800 852 4119 |
| Vietnam | 12032122 |
| Americas | Phone Numbers |
| United States | 866-521-6995 |
| Argentina | 00 800-800-9849 |
| Brazil | 0800 021 3545 |
| Canada | 866-521-6995 |
| Chile | 001-230-020-0213 Entel |
| Colombia | 009 1-800-518-5156 |
| Costa Rica | 0800-015-0715 (mobile) 50-0800-015-0715 (landline) |
| Dominican Republic | 1 800 203 9699 |
| Grenada | 011 (800) 0805-5555 |
| Mexico | 01 800 062 4247 |
| Panama | 800-203-3945 |
| Peru | 00 (800) 0805 5555 |
| Uruguay | 00 (800) 0805-5555 |
| Fax | Fax Number |
| Australia | 1800-613-071 |
| Canada | 1-877-797-3441 |
| India | 000-800-1003908 |
| Indonesia | 00780 3085 20042 |
| Japan | 0120 992 082 |
| Malaysia | 00 1800 818 441 or 1800 818 024 |
| Mexico | 001-888-216-8403 |
| North China (Netcom) | 00 10800-713-1574 |
| South China (Netcom) | 00 10800-713-1576 |
| Philippines | 00 1800 1853 0046 |
| United Kingdom | 0808-234-9430 |
| United States | 1-877-797-3441 |