Your "online reputation" is your company's reputation. Feedback is common in today's business world, especially when an employee has had an exceptionally good or bad experience.
Unfortunately, it is easy for disgruntled employees to leave negative reviews in the heat of the moment. Not only can negative reviews diminish your credibility, but that one-star review can significantly lower your overall review averages on Facebook, Google and other channels. If drivers aren't given an outlet to leave feedback, they'll look for one. Ultimately, your goal should be to control the narrative of your brand.
- Accessible outlets for drivers to leave feedback
- How to take better control of your online reputation
- Actionable ways to directly check the pulse of your fleet
Can't make it on March 12th? Register and you'll receive access to both the live and recorded webinar sessions.
Thursday, March 12, 2020
11:00 am - 12:00 pm PST
Max Farrell is co-founder and CEO of WorkHound, a real-time feedback software platform built to give frontline workers a voice with companies. WorkHound drives retention strategy and results in high-turnover industries like trucking. WorkHound gives more than 20,000 drivers a voice with their carrier daily so that companies can proactively address their issues.
Before WorkHound, Max founded an innovation consulting firm where he created employee engagement initiatives for startups, nonprofits, and Fortune 1000 companies. In his spare time he's an avid sportsman and sound hip-hop artist.