2018 SMB Spotlight Report

Based on the results of our 2018 Employment Benchmark Survey, compiled and presented in this Spotlight Report (which compares and contrasts micro-, small-, medium-, and large-sized companies), we believe
that all organizations—particularly smaller employers—may improve their recruiting results by better understanding what the younger generations want from an employer and how to reach them.

This report is intended to provide small businesses with important insights for benchmarking against others. Our goal is to help enable businesses from each category to better understand the challenges and opportunities to improve their recruiting and screening processes.

The results of the survey indicate that smaller employers:

• Are stuck using outdated processes to find and recruit candidates
• Can improve their reach to today’s workforce through social media
• Need to appreciate the value of improving the candidate experience
• Don’t adequately utilize the mobile technology today’s workforce depends upon
• Don’t use digital technology to store HR records, which may expose them to risk