Consumers/Applicants/CDL Drivers – Report Inquiries

Requesting a Copy of Your Background Report

You may obtain a copy of your employment screening report(s) upon request. Please complete the HireRight Consumer Report Request Form. Once you complete the request form according to the instructions given, your report will be sent to you within 15 days of our receipt.
Click here to access the form:

HireRight Consumer Report Request Form

Requesting a Free Copy of Your Background Report

You may obtain a copy of your employment screening report(s) free of charge once every twelve months. Please complete HireRight Consumer Report Request Form.
Click here to access the form:

HireRight Consumer Report Request Form

If you are unable to complete the form or you require additional assistance, you may contact Customer Service at the following phone number.

HireRight Customer Service: (800) 381-0645

Monday through Friday 7am to 7pm Central Time.

Filing a Consumer Report Dispute:

HireRight will conduct an investigation, free of charge, if you believe information in your report is incomplete or inaccurate. Before filing a dispute, you need to possess a copy of your report that is no older than 60 days (in order to help ensure that you are disputing information currently maintained by HireRight). If you do not possess a copy, please request one using the instructions above. The dispute reinvestigation process can take up to 30 days. Click here to begin the process:

HireRight Consumer Report Dispute

If you wish to contact the HireRight Consumer Department for additional assistance, please use one of the following methods:

1. Phone: (800) 381-0645
2. Send an e-mail to customerservice@hireright.com and provide your name and phone number for a return call.
3. Send a letter to:
   HireRight
   P.O. Box 33181
   Tulsa, OK 74153

Additional Information You May find Helpful:

A Summary of Your Rights under the Fair Credit Reporting Act: Summary of Your Rights Under the FCRA