Après Interview: When Employers Don’t Get Back to Candidates

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Peruse any job website or bulletin board focusing on jobs and one of the most frequently asked questions – and probably the greatest source of anger, discouragement and confusion in searching for a job – is why organizations don’t communicate with candidates following the interview.

Typically, recruiters and hiring managers say they’re too busy to let candidates know they didn’t get the job. And no one enjoys being the bearer of bad news.

A candidate who never hears back, particularly when he or she is told “We’ll be in touch,” may make your company famous – and not in a good way.

Letting candidates down can be done quite simply. Read on to learn more.

Five Hiring Manager Interviewer Fails and How to Fix Them

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Your recruiter has scoured scores of resumes to find the perfect candidate, phone screened and met in person the best of the lot, and now all that’s left is to bring the most qualified job seekers in for an interview with you, the hiring manager.

You can almost see the finish line and look forward to learning exactly how the candidate will contribute to your company’s success.

And here’s where things can go south.

Take it from seasoned recruiters: Hiring Managers can turn off an in-demand job candidate with even the slightest negatively-perceived detail and possibly lose a superstar.

The Year of the Candidate at HireRight

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As I mentioned in my last post, 2016 is the Year of the Candidate at HireRight.

You’re probably thinking, “Please spare me another empty marketing initiative that seizes on the latest industry buzzword.”

Well, let me assure you, this is nothing of the sort.

Mapping the Candidate Journey

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Quick, riddle me this: How many steps does it take to get a job?

As a recruiter, maybe you’ll have a pretty good idea.

So what did you guess? Is it five steps? Seven? 10?

We recently mapped a generic interview journey (assuming an initial phone screen followed by two rounds of formal interviews).

The result may shock you as much as it shocked the recruiters who consulted us throughout the journey.

How HireRight Helps Improve the Candidate Experience

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Have you ever stopped to consider your candidates’ biggest concerns about background verification’s?

Many recruiters are under so much pressure to quickly hire new employees they often don’t have time to think about how their candidate actually feels.

While recruiters generally see it as just another step in the hiring process, the reality is that candidates are often highly anxious, sometimes even terrified, about the upcoming background verification.

Our approach marks a significant shift towards a more empathetic and positive candidate experience.