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Our Client Support Site provides helpful training direction and frequently asked questions meant to help you navigate our services in relation to your background screening program.

Learn more about your application process and find helpful resources in our Candidate Support Center.

Access valuable resources and resolve issues quickly in our Client Support Center.

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Get the answers you need with our Help Articles. They offer in-depth information and clear instructions to help you successfully use HireRight.

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HireRight is here to help you through every step of the screening process. Whether you need to check report status, have a question, or are looking for resources, you've come to the right place.

If you are a candidate and need copies of disclosures or need to dispute a report, click on Candidate Support below.

Welcome to the HireRight Support Hub

Explore Support Resources by Country or Region

Browse Topics to Find the Latest HireRight Support Information

Screening Manager & Ordering Assistance

Compliance

General Support

Drug & Health Screening

Verification/Public Records

I-9/E-Verify

Transportation

Transportation

Screening Manager & Ordering Assistance

Compliance

General Support

Drug & Health Screening

Verification/Public Records

I-9/E-Verify

Transportation

Screening Manager & Ordering Assistance

Get Your Support Right Here!

Clients Learn More Here

Featured Articles

How to Check on the Status of you Background Check Report

Request a Copy of My Background Check Report or Testing Results

Dispute the Accuracy of My Background Check or Testing Results

Dispute the Accuracy of My Background Check or Testing Results

How to Check on the Status of you Background Check Report

Request a Copy of My Background Check Report or Testing Results

Dispute the Accuracy of My Background Check or Testing Results

How to Check on the Status of you Background Check Report

Featured Articles

How to Reset Your Screening Manager Password

Quick Start Guide to HireRight Account Features

List of Acceptable Documents for Employment

List of Acceptable Documents for Employment

How to Reset Your Screening Manager Password

Quick Start Guide to HireRight Account Features

List of Acceptable Documents for Employment

How to Reset Your Screening Manager Password

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