HireRight is committed to protecting the privacy of our clients, of visitors to our Web Site, and of the individuals ("consumers") with respect to whom we conduct background screens at our clients' request. As a consumer reporting agency governed by the U.S. federal Fair Credit Reporting Act ("FCRA"), among other applicable laws, HireRight strives to respect and maintain the confidentiality, integrity, and security of personal information that HireRight obtains.
HireRight has joined the U.S. – Swiss Safe Harbor Program with respect to personal information collected from consumers who reside in Switzerland. HireRight complies with the U.S.-Swiss Safe Harbor Framework as established by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from Switzerland. HireRight adheres to the Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement as explained more fully in the following policy. To learn more about the U.S.-Swiss Safe Harbor program, and to view HireRight's certification, please visit the U.S. Department of Commerce's U.S.-Swiss Safe Harbor Website at https://www.export.gov/safeharbor/swiss/index.asp.
Although the European Court of Justice invalidated the U.S. – European Union "Safe Harbor" program to which HireRight belonged, HireRight remains committed to adhering to the Privacy Principles described herein with respect to the collection, use, and retention of personal information from resident consumers from all European Union countries.
HireRight receives personal information about consumers from its clients. HireRight's clients certify to HireRight that (a) to the extent required by applicable law, they have obtained the consumer's consent to share this information with HireRight for purposes of conducting a background screen on the consumer, (b) they are requesting a background screen for employment or other purposes permitted under the FCRA or other applicable law, and (c) they will use the results of HireRight's background screening only for legally permissible purposes, such as hiring, promotion, and discharge decisions.
HireRight conducts background screens only in compliance with the FCRA or other applicable law. Through its background screens, HireRight obtains about a consumer, and provides to its client, information as requested by HireRight's client and consistent with the consumer's authorization. The information that is collected about the consumer may include, but may not be limited to, history of arrests and/or convictions, credit history, employment history, educational history, places of residence, and driving records. Pursuant to the terms of its contract with its client, HireRight uses this information to prepare a report that meets its clients' needs.
HireRight will not use the information collected about a consumer for any other purpose without first giving the consumer an opportunity to opt out from such use. If the information is "sensitive" information as defined in the Safe Harbor Privacy Principles (i.e., personal information specifying medical or health conditions, racial or ethnic origin, political opinions or philosophical beliefs, trade union membership or information concerning the sex life of the individual), HireRight will use the information for an incompatible purpose only if the consumer affirmatively authorized that use.
HireRight collects information about consumers only if HireRight's client has, to the extent required by applicable law, certified to HireRight that the consumer has affirmatively consented to such collection. Consumers who do not want HireRight to collect information about them can choose to prevent collection by refusing to sign the notice and authorization form presented by their prospective or current employer in accordance with the FCRA or, if required, by other applicable law. Consumers who wish to revoke their consent to HireRight's collection of information about them can do so at any time by sending written notification to HireRight at (800)400-2761 (inside the US and Canada) or (949)428-5800 or to the contact information for HireRight listed on the notice and authorization form signed by the consumer.
The revocation does not mean that information already collected will be erased or deleted. Various laws and compliance obligations require that HireRight maintain the data on file for a period of time. However, the consumer's data will not be further disclosed after HireRight receives a revocation. After revocation of consent, HireRight also will not use the information for any purpose other than maintaining for compliance purposes an internal record of having performed the background screen as of such date.
3. Onward Transfer (Transfers to Third Parties)
HireRight generally will disclose the information obtained on a consumer only to (a) the HireRight client whom the consumer has authorized to receive the information (and its designated representatives), and (b) a third-party representative or subcontractor of HireRight authorized to receive such information (e.g., service providers that help host or support HireRight's web site, or that otherwise provide technical assistance; court researchers; and other providers of professional services). HireRight shares information with these third parties only for the purposes described in the "Notice" section of this Policy.
HireRight takes reasonable steps to safeguard personal information disclosed to its representatives and subcontractors. HireRight will disclose only the minimum personal information necessary to deliver to HireRight (for the benefit of HireRight's client) the requested product or service. Before making such disclosures, HireRight ascertains that the third-party is subject to the Swiss Federal Act on Data Protection or requires by written agreement that the third party provide at least the same level of privacy protections as is required by the relevant Safe Harbor Privacy Principles. In addition, HireRight will disclose consumer information to these third parties only if they will maintain commercially reasonable security measures to protect the confidentiality, integrity and security of that personal information.
HireRight permits all consumers to inspect, and/or to receive a copy of, the information that HireRight has collected about them in accordance with the FCRA or other applicable law. Consumers also may request that HireRight correct, amend, or delete inaccurate information about them. Consumers who wish to exercise these rights may contact HireRight Customer Service by calling (800)400-2761 (inside the US and Canada) or (949)428-5800, or by e-mailing HireRight at email@example.com. For security purposes, HireRight will require verification of the consumer's identity.
HireRight is committed to protecting the personal information that HireRight receives about consumers. While we cannot guarantee the security of that information, we utilize a combination of online and offline security technologies, procedures and organizational measures to help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction.
We employ Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our Website. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. Strong password protection protocols are used on our computers, and employees are kept up-to-date on our security and privacy policies. The servers used to store consumer information are maintained in a secure environment with appropriate security measures.
6. Data Integrity
In accordance with applicable law, HireRight takes reasonable steps to ensure that the information HireRight collects is accurate, complete, current, and reliable for its intended use. HireRight cannot be responsible for errors that exist within public court records or within records of other consumer reporting agencies, such as the national credit bureaus, and therefore cannot act as a guarantor of the information. Consumers who wish to dispute the accuracy of information that HireRight maintains about them can do so by calling (800)400-2761 (inside the US and Canada) or (949)428-5800, or by e-mailing HireRight at firstname.lastname@example.org. For security purposes, HireRight will require verification of the consumer's identity.
HireRight conducts in-house verification of its compliance with the Safe Harbor Privacy Principles. You can submit a complaint directly to HireRight about its privacy practices by contacting HireRight at (949) 794-5451 or HireRightPrivacy@hireright.com.
HireRight has further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the American Arbitration Association.
If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by HireRight, please visit the American Arbitration Association web site at www.adr.org for more information and to file a complaint.
Complaints involving human resources data as defined by the Safe Harbor may alternatively be submitted to the Swiss Data Protection Authority.
100 Centerview Drive, Suite 300
Nashville, TN 37214
Original Policy Effective Date: October 16, 2006
Updated Policy Effective Date: October 31, 2016