Background screening is an essential, and often overlooked, aspect of the drivers’ overall hiring journey. At HireRight, we understand how important it is to extend a positive experience into the screening process.
Driver Center allows drivers to manage background check requests in real-time from any desktop or mobile device. It helps streamline the process by allowing drivers to complete and electronically sign required background check forms, upload additional documentation, and check on the status of their report all in one convenient place.
Support materials such as FAQs, videos and live chat further enhance the user’s experience and provides clarity into the background check process.
The solution is offered free of charge to organizations using HireRight’s DAC edition screening-management platform.
Key Benefits
- Expedites the background screening process
- Reduces unnecessary communications
- Improves the drivers’ experience
HireRight Driver Center Benefits
Driver Center helps to demystify the employment screening process by allowing drivers insight into the screening process and report status in real-time.
- Simplifies the background check process – Driver Center’s step-by-step format helps drivers throughout the information submission process to speed turnaround times and provide a positive user experience.
- Reduces workload – Inviting the driver to complete the background check request and to provide documentation frees up employers to focus on other tasks. As each step of the background check is completed, the current background screening status is updated within Driver Center, eliminating the need for the driver to contact recruiters regarding the status.
- Provides comprehensive support – Drivers can easily track their background check progress with the color-coded progression charts and will receive an estimate of how long HireRight will take to complete the final check via our patented turnaround prediction tool. Support is available via email, phone or live chat.
Key Features
- Mobile-first design
- Electronic signature available for disclosure and authorization forms
- Color-coded status progression chart
- Patented Turnaround Predictor Tool
- Real-time receipts of uploaded documents
- Date stamped record of HireRight communications with the driver
- Configurable options (logo, color, instructions, etc.)
- Live chat and phone support
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